Business Policy

Introduction: My Gym Cafe is committed to providing high-quality, healthy meals to our customers. We strive to ensure that every interaction with our cafe is a positive one. The following policies outline our guidelines for cancellations, refunds, shipping, and delivery.

• Orders can be cancelled or modified up to 30 minutes before the scheduled pickup or delivery time.
• Cancellations or modifications made within 30 minutes of the scheduled pickup or delivery time may incur a cancellation fee of 50% of the total order value.
• Refunds will be processed within 3-5 business days of cancellation.
• Refunds will be issued in the original form of payment.

• My Gym Cafe offers delivery and pickup services for orders placed through our website or in-cafe.
• Delivery areas and times are limited and may vary based on location and availability.
• Orders will be delivered or available for pickup at the scheduled time.
• My Gym Cafe is not responsible for delays or failures in delivery due to circumstances beyond our control.

• Payment is due at the time of order.
• My Gym Cafe accepts various forms of payment, including credit cards, debit cards, and cash.
• Prices are subject to change without notice.

• My Gym Cafe takes food allergies and dietary restrictions seriously.
• Customers are responsible for informing us of any food allergies or dietary restrictions at the time of order.
• My Gym Cafe will make reasonable efforts to accommodate dietary restrictions and avoid cross-contamination.

• My Gym Cafe is not responsible for any adverse reactions or injuries caused by food allergies or dietary restrictions.
• My Gym Cafe is not responsible for any damage or loss caused by delivery or pickup.

• My Gym Cafe reserves the right to change or modify this policy at any time without notice.

• If you have any questions or concerns about our policies, please contact us at +91 9754127126.

• These policies shall be governed by and construed in accordance with the laws of india.

• By placing an order with My Gym Cafe, you acknowledge that you have read, understood, and agree to be bound by these policies.

• *Revision Date:*26/02/2025

Introduction: My Gym Cafe is a restaurant business owned and operated by Dr. Pragya Vyas. This billing policy outlines the terms and conditions for all billing transactions related to orders placed through our website.

• All bills will be raised in the name of Dr. Pragya Vyas, proprietor of My Gym Cafe.

• Payment for all orders must be made in advance through our website.
• We accept various payment methods, including credit/debit cards, net banking, and wallets.
• Payment processing will be done through a secure payment gateway.

• An invoice will be generated for every order and will be sent to the customer's registered mobile number.